We sincerely appreciate your interest in our unique offerings and want to ensure your complete satisfaction with your purchase. Our commitment is to provide you with a hassle-free refund and/or exchange process within the initial 24 hours of receiving your order. Unfortunately, beyond this period, we regret that we cannot accommodate refund requests.

To be eligible for refunds and exchanges, your item must be in pristine, unused condition, just as you received it. A valid receipt or proof of purchase is essential for processing your return.

Please note that only regular priced items are eligible for refunds; sale items are exempt. If the item in question was a marked gift, shipped directly to you, a gift credit for the return’s value will be issued.

For exchanges, we only replace defective or damaged items. If you require an exchange for the same item.

Certain goods are exempt from refunds, including gift cards, with partial refunds granted if applicable. Items not in their original condition, damaged, or missing parts for reasons not attributed to our error are also ineligible. Additionally, any item returned beyond 24 hours after delivery is exempt from our refund policy.

Once we receive and inspect your return, we’ll notify you via email regarding the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a specified timeframe.

In case of delayed or missing refunds, kindly check your bank account and contact your credit card company. If the issue persists, please contact us promptly at email, WhatsApp, or phone number.

Shipping costs for returning items are your responsibility, and they are non-refundable. If a refund is processed, the cost of return shipping will be deducted. The duration for your exchanged product to reach you may vary based on your location, and we cannot guarantee the receipt of your returned item.

We appreciate your understanding and cooperation in adhering to our refund and exchange policies, ensuring a smooth and satisfactory shopping experience.